Customer Service Level 2 E-Learning

This course offers a comprehensive guide to best practice of fire safety and is ideal for managers, supervisors, team leaders, fire marshals and staff working in any area where there is a potential risk of fire. The course is essential for employee inductions or as refresher training for existing staff. It also gives a firm foundation for those who want to continue their studies with a recognised level 2 Fire Safety qualification.

In most jobs, in almost all sectors, there are elements of manual handling and with the moving of objects there is often questionable advice from well-meaning friends and colleagues. Injuries as a result of manual handling equate to over one-third of all workplace injuries. This course provides the knowledge and skills needed to avoid you becoming a part of that statistic.

This Asbestos Awareness course exclusively covers Category A training and is designed to ensure that anyone who may come into contact with asbestos knows what asbestos is, where it can be found, the dangers of asbestos and how to protect themselves from accidental exposure.

Food businesses must, by law, ensure that all staff have received the appropriate level of safety and hygiene training commensurate with their role and risk. This course is a useful induction programme for those undertaking work-experience in a food business, and for anyone with a keen interest in learning more about the basic principles of food safety and hygiene.

This course is an essential introduction to health and safety in the workplace. Ideal as part of an induction process or as awareness training for those working in low risk jobs, the course covers the 8 key modules of an RQF Level 1 Health and Safety qualification.

Mental health plays a huge role in the physical wellbeing of individuals. By raising awareness of mental ill health and continuing to reduce the stigma surrounding it, we become better equipped to identify how best to support those who may be struggling and help increase their quality of life.

This food allergy awareness training course is designed to provide food handlers, or those with responsibility for managing food handlers, with an awareness around the controls and legal responsibilities when it comes to the 14 regulated allergens. From production and manufacturing through to the sale and serving of food, this course will provide an awareness of best practice when it comes to allergens and their control.

Reduce pollution, go green & help protect the environment. Learn more about the steps we should be taking to minimise our impact on the environment through this online short course.

Food businesses must, by law, ensure that all staff have received the appropriate level of safety and hygiene training commensurate with their role and risk. This online course is suitable for those working in a catering environments and handling of foods in places like hotels, bars, fast-food outlets, takeaways, mobile food trucks, kitchens, hospitals, schools and colleges.

Food safety is a constant concern for the public so it's extremely important your employees understand their roles and responsibilities. This course is designed for people working in a food manufacturing role and introduces them to all legal and mandatory training requirements.

An ideal introduction to health and safety for anyone working in a low or medium risk environment. This fun and interactive online course can also be used to provide the knowledge required to go on to achieve a level 2 qualification.

An interactive, fun and engaging approach to Personal Licence Holder training, this online course covers the syllabus of the level 2 award for personal licence holders.

Understand the risks of a severe allergic reaction and how to administer adrenaline through an autoinjector. This online Short Course is designed to be completed in under 30 minutes and has the potential to save a life.

Effective communication is integral to a positive company culture and business success. Ensure everyone in your organisation understands the importance of good communication with this online short course.

From postural issues to eye strain, the regular use of display screen equipment can cause many issues. Learn the steps to make the use of DSE as comfortable as possible with this 30-minute online Short Course.

A strong understanding of equality and diversity leads to a positive company culture and better staff engagement levels as employees understand how to avoid discrimination and ensure there is equal opportunity for all stakeholders.

Unravel the complexities of the GDPR and help ensure your organisation avoids fines, penalties and reputational damage through understanding the principles of the GDPR.

This course is designed to help you and your business understand how to prevent and control infection and why it is important to do so.

This online course is suitable for supervisors & managers working in a food business. This course meets all mandatory training requirements and is CPD accredited.

An online health and safety course that covers the advanced principles of workplace health and safety and is ideal for those in supervisory or management positions.

Understand the steps that can be taken to reduce the risk of fire and protect people from harm with this online Introduction to Fire Safety course.

Fraud costs UK businesses up to £190 billion every year. Investing in prevention is cheaper than the consequences of being a victim of fraud. Learn the basics of fraud prevention with this online short course and reduce risk within your organisation.

Understanding the Bribery Act 2010 – and the consequences of not implementing it fully and properly – is essential to protect you, your business and your employees. Covering the key topics of the act, this interactive online training will help equip your business with the tools to detect, avoid and report bribery and other corruption.

Nobody likes conflict, but from time to time it happens. Equip your staff with the skills and confidence to effectively manage conflict situations with this short course on Managing Conflict.

Child protection and safeguarding is everyone’s responsibility. This online course outlines roles, responsibilities and rights when it comes to safeguarding children.

Understanding your emotions, strengths and weaknesses and creating a personal action plan can help you flourish. Through understanding your own strengths, weaknesses, habits and values, you become aware of the areas that you may wish to focus on or develop, to ensure that you maximise your existing skills.

Do you know the difference between positive and negative stress? Understand what stress is, the common stressors and causes, and the various strategies needed to manage work-related stress.

Working as a team, building relationships and effective communication are vital skills. This online short course is designed to equip your staff with the skills needed to ensure effective teamwork.

An online health and safety course that covers the advanced principles of workplace health and safety. The course is ideal for those who work in a supervisory or management position in any health care environment.

IEMA is the professional body for everyone working in environment and sustainability. This course will give you a foundation of environmental and sustainability knowledge to build on and leads directly to IEMA Associate Membership. IEMA training is delivered in association with Astutis, learning partner.

The IEMA Pathways to Net Zero course gives clear, consistent guidance on best practice on response to the climate crisis.  The course aims to provide supervisors and leaders with a strategic and operational overview of environmental sustainability as it affects their specific industry. IEMA training is delivered in association with Astutis, learning partner.

The IEMA Environmental Sustainability Skills for the Workforce training course is the perfect introduction to sustainability for non-environmental specialists. IEMA training is delivered in association with Astutis, learning partner.

Are you looking to develop your practical health and safety risk assessment management skills in your workplace? The NEBOSH HSE Award in Managing Risks and Risk Assessment at Work is a renowned qualification that prepares individuals to assess and control risks in work. NEBOSH training is delivered in association with Astutis, learning partner Gold #807.

Do you need to know how to independently investigate simple workplace incidents and accidents? This one day qualification teaches learners how non-complex incidents can be investigated effectively. By learning lessons and making improvements, organisations can avoid similar incidents occurring in the future and improve their company's safety performance. NEBOSH training is delivered in association with Astutis, NEBOSH learning partner Gold #807.

Are you looking to develop your risk management skills? The NEBOSH IIRSM Certificate in Managing Risk is a perfect choice for anyone who wants to be able to identify, evaluate and manage organisational risks and understand the impact a risk management process has on an organisation. NEBOSH training is delivered in association with Astutis, NEBOSH learning partner Gold #807.

Whatever your career goal, the NEBOSH Level 6 International Diploma for Occupational Health and Safety Management Professionals is an advanced international health and safety qualification that will support your academic and career progression. NEBOSH training is delivered in association with Astutis, NEBOSH learning partner Gold #807.

There's never been a better time to accelerate your career, develop your leadership skills and drive innovation in health and safety. Take a senior position in your company with the NEBOSH National Diploma for Occupational Health and Safety Management Professionals qualification. NEBOSH training is delivered in association with Astutis, learning partner Gold #807.

The NEBOSH Health and Safety Management for Construction is a leading risk and safety management qualification for the construction industry. It will give you the skills, knowledge and confidence to manage and reduce risk on a construction site. NEBOSH training is delivered in association with Astutis, learning partner Gold #807.

IOSH Working Safely is a crucial short course designed for employees across all industry sectors who require a foundational understanding of health and safety principles. IOSH training is delivered in association with Astutis, IOSH learning partner 1857

We are facing a climate emergency that requires an urgent change in how we do business. Transform the way you work with the two-day IEMA Environmental Sustainability Skills for Managers training course. IEMA training is delivered in association with Astutis, learning partner.

The NEBOSH General Certificate in Occupational Health and Safety course is an ideal first step into health and safety and is perfect for transitioning into a management role. NEBOSH training is delivered in association with Astutis, learning partner Gold #807.

Quinn’s Training Services is proud to offer the CITB Health and Safety Awareness E-Learning course. If you’re interested in refreshing your health and safety knowledge or working through the application requirements for your CSCS card, then this is the perfect course for you.